Phone-verified profiles. Follower counts pulled from platform APIs. Reviews tied to real transactions. Auto-refunds on no-response. Your data treated like it matters. None of this is a feature you have to opt into. It's how the platform works.
Not as a paid feature. Not as a premium tier. Not as a customer service queue. The mechanisms below run on every account by default. If you see something that isn't working as described, tell us. We'll fix it.
Every creator and brand verifies their phone number and email via OTP at signup. Profiles only go live after verification completes. No bots, no ghost accounts.
Follower counts are pulled directly from platform APIs (Instagram, YouTube, X) at signup and re-verified quarterly. The number on the profile is the number that's real.
Reviews are tied to reveals someone actually paid for. Only a brand that spent connects on a creator can review that creator, and only that creator can review the brand back. Invented testimonials are not possible here.
Brands rate creators on response time, content quality, and delivery. Creators rate brands on payment behavior and brief clarity. Both sides are visible, both sides face consequences.
Every profile shows how many inquiries that creator has opened, how quickly they usually open them, and how recently they were active. Spend your connects on the people who actually answer.
After a brand reveals a creator's contact, the conversation lives on WhatsApp. CollabVue doesn't sit in the middle, doesn't track messages, doesn't mediate. The relationship is yours.
Five concrete checks that run before a profile appears in search. Not aspirational. Operational.
At signup, we send a one-time password to your phone. You can't create an account without confirming it. This stops bot signups and ensures every account is tied to a real phone number reachable by brands.
Same process for email. Required for both creators and brands. Notifications, reveal alerts, and password resets all go through a confirmed email address.
Creators connect their Instagram, YouTube, X, or other platforms via OAuth where the platforms support it. We pull follower counts, engagement metrics, and account age directly from the source. No self-reported numbers.
Follower counts and engagement metrics are re-checked every 90 days. If numbers diverge significantly from launch values, the profile is flagged for review. Bought followers and inactive accounts get caught and removed.
We watch inquiry open patterns, review patterns and reveal activity for anomalies. Profiles that look wrong (mass-rated by the same brand, a handle that stops matching, attempted review manipulation) are flagged for a human to look at and may be removed.
We err on the side of protecting good users quickly. Specific patterns and the specific consequences below.
Fake profiles surface through a failed handle check or a user report. Once confirmed, the profile is removed within 24 hours, and any brand that paid to reach it gets those connects credited back when they contact us.
Creators leave reviews documenting non-payment. These are public on the brand's profile. After three documented non-payment incidents (or one severe case), the brand loses platform access. Their identity stays visible so they can't easily re-register.
How many inquiries a creator opens is visible to brands before anyone spends a connect, and it is one of the things brands sort by. On top of that, every creator has to confirm their rate and availability every 90 days, so a profile that has gone quiet leaves public search on its own.
Reviews are tied to reveals someone actually paid for, so most fake reviews simply cannot be created. When someone attempts review manipulation (paid endorsements, coordinated rating attacks), the reviews are removed and the involved accounts are suspended pending investigation.
Zero tolerance. Verified incidents of harassment, threats, fraud, or attempted scams result in permanent removal of the offending account. The incident is documented and the affected user receives a full refund of any related connects.
Genuine disputes between honest parties are resolved on WhatsApp where the conversation lives. CollabVue doesn't mediate, doesn't force outcomes, and doesn't hold escrow. Reviews from both sides keep the long-run record honest.
Two side-by-side commitments. The whole list, no asterisks.
Your data is stored in India.
You can delete your account anytime from settings.
Public profile removed in 24 hours. Personal data purged in 30 days.
Email us directly. We acknowledge every report within 24 hours and investigate. Anonymous reports are accepted. If we confirm the issue, the offending account is removed and affected users are refunded automatically.
safety@collabvue.com